Transforming Savvis
From Network Albatross to Enterprise Cloud Communications Partner
“Customers are leaving as fast as their contracts will allow them to get free of the mess...the business has been set up to fail, and it is doing just that. Case closed.”
“The sales force, a profoundly pragmatic group of people, responds in a rational way. In order to preserve their business and credibility as best they can, they simply stop selling network services.”
“From the moment we settle on our new strategy, our focus changes....this realignment gives us a forward-looking narrative and a new strategy and services that changes our value in the eyes of our customers.”
“Impressively informative, exceptionally well written...an extraordinary read from cover to cover.”
Excerpts from The Return on Leadership
A Financial Bubble, All to Ourselves
“By 2009, the last of the traditional trading pits are being quickly relegated to the history books, replaced by a technology-centric model in which trading occurs in computer applications running on clusters of servers housed in secure data centers in New Jersey, Chicago, London, and Hong Kong. It is another unbelievably specialized business with exacting requirements for network performance and capital investment in which Savvis is an unwitting, underfunded, reluctant competitor. I know it sounds crazy, but hey, there it is…our very own Financial Network Services business, complete with its own capital requirements, product life cycle and impatient, high-visibility clientele. If we can’t keep up on the network side, there’s an excellent chance that the financial players will move out of our data centers, a devastating financial blow. We’ve got our own little financial bubble, all to ourselves.”
Excerpt From: D.L. Brouwer. “The Return on Leadership.” iBooks.
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